Privacy policy

Kurdawari operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Kurdawari is powered by Shopify, which enables us to deliver these Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or transaction, or otherwise interact with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with regard to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read and understand this policy and consent to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you. Personal information does not include anonymized or de-identified data. We may collect or process the following categories of personal information, including inferences made from such data, depending on your interaction with our Services, your location, and applicable laws:

  • Contact information: such as your name, billing and shipping address, phone number, and email address.

  • Financial information: including credit/debit card numbers, bank account details, transaction data, payment method, and confirmations.

  • Account details: such as usernames, passwords, preferences, and settings.

  • Transaction information: including items viewed, added to cart, purchased, returned, exchanged, or canceled, and past purchase history.

  • Communications: content from your messages to us, such as customer support inquiries.

  • Device data: such as device, browser, or network info, IP address, and other identifiers.

  • Usage data: such as interactions with the Services, including browsing behavior.

Sources of Personal Information

We may collect personal information from:

  • Directly from you, including account creation, purchases, or any communication with us.

  • Automatically through your use of the Services, including via cookies and similar technologies.

  • From service providers we use to operate our business and deliver Services to you.

  • From business partners or third parties you interact with through our Services.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  1. Providing and improving the Services: including processing payments, orders, deliveries, returns, managing your account, customizing your experience, and remembering your preferences.

  2. Marketing and promotions: including sending you promotional emails, SMS, or postal messages and displaying personalized ads based on your activity.

  3. Security and fraud prevention: to verify your identity, prevent unauthorized use, and ensure safe transactions.

  4. Customer service: to respond to your inquiries and support requests.

  5. Legal obligations: to comply with applicable laws, government requests, or legal proceedings.

How We Disclose Your Personal Information

We may disclose your personal information to:

  • Shopify, vendors, and third parties who perform services on our behalf (e.g. payment processors, logistics providers, analytics, IT support).

  • Marketing partners, for targeted advertising and promotional purposes. Your data may be shared based on your interactions across merchants and websites.

  • Third parties at your direction, including shipping carriers or social media integrations.

  • Affiliates and business entities within our corporate group.

  • In connection with a business transaction, such as a merger or bankruptcy.

  • To comply with legal obligations or protect rights, safety, or property.

Relationship with Shopify

Our Services are hosted by Shopify, who collects and processes your personal data to deliver and improve the Services. Information you submit through our store may be transferred to Shopify and other third parties located in jurisdictions outside your residence country. Shopify may also use personal information collected from your interactions across other merchants using Shopify. For more details, including your rights related to Shopify's use of your data, visit the Shopify Privacy Policy.

Third-Party Websites and Links

Our Services may link to external websites or platforms not owned or controlled by us. Please review their privacy policies before interacting with them. We are not responsible for the privacy or security practices of third-party sites, including any information shared on public platforms or social networks.

Children’s Data

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request its removal.

Data Security and Retention

We take reasonable precautions to protect your personal information. However, no security measure is completely secure. Do not send sensitive information via unsecured channels.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have the following rights (subject to legal exceptions):

  • Right to access your personal data.

  • Right to deletion of your personal data.

  • Right to correction of inaccurate information.

  • Right to data portability.

  • Right to opt out of marketing communications.

If you reside in the UK or EEA, you may also:

  • Object to or restrict processing.

  • Withdraw consent where processing is based on your consent.

You may exercise your rights through the Services or by contacting us directly. We may need to verify your identity before processing your request. You can also appoint an authorized agent to make requests on your behalf.

We will not discriminate against you for exercising your rights.

Complaints

If you have complaints about how we handle your personal information, please contact us. Depending on your location, you may also file a complaint with your local data protection authority. For EEA residents, a list of supervisory authorities can be found here.

International Transfers

Your personal data may be transferred, stored, and processed in countries outside your own. If transferred outside the EEA or UK, we use legally recognized safeguards such as the EU Standard Contractual Clauses or equivalent UK mechanisms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated policies will be posted on this page with a revised "Last Updated" date.